Privacy Policy

Db55 Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is of the utmost importance to us at db55. This page provides a transparent overview of how we collect, use, and protect your data.

Last Updated: January 1, 2026

Why is your data safe with db55?

We use the highest-grade security technology to ensure your privacy.

SSL Encryption

All data transmission on db55 is secured with 256-bit SSL encryption. Your login credentials, payment details, and personal information remain fully encrypted at all times.

Right to Data Control

You can view, correct, or request deletion of your stored data at any time. db55 respects your right to privacy.

Not Sold to Third Parties

Db55 never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.

Secure Data Storage

All data is stored on secure servers and undergoes regular security audits. Multiple layers of protection are in place to prevent unauthorized access.

Transparent Policies

We believe in full transparency. db55 always clearly explains what data is being collected and how it will be used.

Marketing Opt-Out

You can opt out of promotional communications at any time. db55 respects your preferences and will not send you unwanted marketing.

1 Introduction & Scope

Welcome to db55. This Privacy Policy explains how db55 collects, uses, stores, and protects your personal information. By using db55's website, mobile app, or any of our other services, you are considered to have agreed to this Privacy Policy.

Protecting the privacy of our platform users is one of db55's highest priorities. We believe you should have full control over your own data — which is why we are always transparent about what information is collected, why it is collected, and how long it is retained.

Important Note

This policy applies to all db55 services — including the website, app, live chat, email, and promotional communications.

2 What Information We Collect

Db55 only collects the information necessary to run your account smoothly. We never ask for data that is excessive or irrelevant.

A) Information provided at registration

  • Full Name & Date of Birth (for age verification)
  • Email Address & Mobile Number
  • Residential Address & Country
  • Preferred Language & Currency

B) KYC Verification Information

  • Copy of National ID, Passport, or Driving License
  • Proof of Address (Utility Bill / Bank Statement)
  • Payment Method Details (Bank Account / Mobile Banking Number)

C) Automatically Collected Information

  • IP Address & Device Type
  • Browser Information & Operating System
  • Log of site access times and activity
  • Information Collected via Cookies & Tracking Technologies
Our Policy

Db55 never stores your password in plain text. All sensitive data is hashed and encrypted.

3 Purpose of Data Use

Db55 uses your information solely for the purposes listed below. It is never used for any other reason.

Purpose Description Legal Basis
Account Management Registration, Login & Profile Management Contractual Obligations
Payment Processing Deposit, Withdrawal & Transaction Verification Contractual & Legal Obligations
Identity Verification (KYC) Age Verification & Fraud Prevention Legal Obligation
Customer Support Troubleshooting & Support Legitimate Interest
Promotions Notifying You of Bonuses & Offers (subject to consent) Consent
Security & Fraud Prevention Suspicious Activity Detection Legitimate Interest & Legal Obligations

4 Cookies & Tracking Technologies

Db55 uses cookies on its website and app. Cookies are small text files stored on your device that help improve site functionality.

Cookie Type

  • Essential Cookies: Essential for keeping the site running. Maintains login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences (language, currency) so you get a personalized experience every time you visit.
  • Analytics Cookies: Helps identify which pages are used most. All data is fully anonymized.
  • Marketing Cookies: Used to display relevant ads. You can disable these through your browser settings.

You can control most cookies through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

5 Data Sharing & Third Parties

Db55 never sells your personal information to third parties. However, data may be shared with selected partners in specific situations necessary for service operations.

  • Payment Provider: bKash, Nagad, Rocket, and other payment gateways — only the information necessary to process transactions is shared.
  • Game Software Provider: Play history and session data are shared with licensed game developers to ensure games run properly.
  • Regulatory Authority: Relevant information may be disclosed to licensing authorities and financial investigation agencies as part of our legal obligations.
  • Technology Partners: Cloud storage and security service providers — bound by strict confidentiality agreements.
Important

Db55 does not share your information for any reason beyond those stated above. All third-party partners are contractually required to comply with db55's privacy standards.

6 Data Retention Period

Db55 does not retain your data longer than necessary. Separate retention periods are defined for different types of information.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligation
Transaction Information 7 Years Financial Regulatory Obligation
KYC Documents 5 Years AML Policy
Gaming Log 3 Years Dispute Resolution
Marketing Consent Until Consent is Withdrawn User Preferences

Once the retention period expires, data is securely deleted or fully anonymized so that your identity can no longer be identified in any way.

7 Your Rights

As a db55 user, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

  • Right to Access: You have the right to know what information db55 holds about you. Requests will be responded to within 30 days.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information. db55 will make the necessary updates promptly.
  • Right to Erasure: You may request deletion of your data in certain situations. However, some data may need to be retained due to legal obligations.
  • Right to Object to Processing: You may object to the processing of your data for specific purposes, particularly in the case of marketing communications.
  • Right to Data Portability: You can request a download of your data in a standard format (CSV/JSON).
  • Right to Restriction of Processing: You may request that data processing be temporarily suspended in certain circumstances.
Contact Us

Contact us to exercise any of your rights: [email protected] — We are obligated to respond within 30 days.

8 Protection of Minors

Db55 is strictly for individuals aged 18 and above. We never knowingly collect data from or provide services to minors.

Age verification is mandatory at registration. If a minor is found to have registered by any means, the account will be closed immediately and all stored data will be deleted.

If you are aware that a minor is using db55, please contact us immediately.

9 Security Measures

Db55 protects your data using industry-leading, multi-layered security technology.

  • TLS 1.3 / SSL 256-bit: All data transmissions are secured with industry-leading encryption standards.
  • Two-Factor Authentication (2FA): Two-factor authentication can be enabled to add an extra layer of security to your login.
  • Regular Security Audits: Regular penetration testing and security reviews are conducted by independent third-party experts.
  • Firewall & DDoS Protection: Servers are kept secure at all times with advanced firewall systems and DDoS protection.
  • Restricted Access: Only authorized personnel can access sensitive data, and all access is logged.

Please note — no internet transmission can be guaranteed 100% secure. Keep your account password strong and never share it with anyone.

10 Policy Changes

Db55 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or via a notice on the platform.

Continued use of db55 after any changes have been made will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.

Last effective date of this policy: January 1, 2026

Frequently Asked Questions

No, db55 never sells your personal data to third parties. Your information is used solely to operate our services, maintain security, and meet legal obligations.

Yes, you can request account deletion at any time. However, certain data (such as transaction records) must be retained for a specified period due to legal obligations. Please contact our support team for assistance.

Without essential cookies, core site functionality will not work properly. However, you can still browse the site and play games with analytics and marketing cookies disabled. Manage your cookie preferences through your browser settings.

Every promotional email includes an Unsubscribe link at the bottom — clicking it will stop marketing emails immediately. You can also opt out through your account settings or by contacting our support team.

db55 data is stored in internationally certified, secure data centers. All data centers are ISO 27001 certified and under 24/7 security monitoring.
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